CAPITEC IS HIRING BANK BETTER CHAMPIONS

Purpose Statement

To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service and assisting clients at the ATM and to complete transactions on any remote or self-service channels. In doing so, gain the knowledge, skills and experience required for service consulting.

 

Experience

Minimum:

No experience required but individual needs to hold a Grade 12 National Certificate

 

Ideal:

• Some client service experience within a retail/ financial/ banking environment
• Qualifications (Minimum)
• Grade 12 National Certificate / Vocational
• Qualifications (Ideal or Preferred)

 

Knowledge

Minimum:

• Basic calculations
• How to engage with people
• Clarity and understanding of own aspirations, being ambitious and keen to learn.

 

Ideal:

• Knowledge of bank branch environments
• Knowledge of Capitec Bank products and business processes (internal)

 

Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Interpersonal & Relationship management Skills

 

• Conditions of Employment
• Clear criminal and credit record
• Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system

 

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

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