About Us
At Pick n Pay, we are more than just a retailer; we are an organisation of dedicated people committed to creating an exceptional shopping experience for our customers and an enriching, vibrant work environment for our employees. Founded in 1967, Pick n Pay is one of the largest retail chains in South Africa, serving millions of customers across the African continent. Our reputation is built upon our commitment to offering customers the best in quality, and value.
It’s fun to work in a company where people truly BELIEVE in what they’re doing!
Job description:
- Implement a standard greeting protocol,
- Provide assistance by knowing product locations, features, and benefits,
- Establish a clear process for addressing customer complaints including escalating issues when necessary,
- Follow a standard procedure for stocking shelves, ensuring products are properly displayed and rotated,
- Maintain a clean and organized store environment and organizing merchandise displays,
- Establish clear communication protocols for interacting with customers, colleagues, and management,
- Benefits of Standard Operating Procedures,
- Ensures all assistants perform tasks in a similar manner, leading to a more consistent customer experience.
Requirements:
- Hard working and able to work shopping mall hours
- Able to work under pressure
- Passion for retail
- Proficient in English
Skills and attributes:
- Assertive and able to communicate effectively
- Align with Pick N Pay values
- Self-motivated and own development driven mindset
- Good Service Orientation
- Good Interpersonal skills and a Team player
- Customer centric
- Outstanding customer care skills, the ability to interact and communicate with customer.
Duties and responsibilities:
- Maintain outstanding store condition and visual merchandising standards
- Merchandise products according to laid down standards
- Check quality, rotate stock, remove expired stock
- Prevent wastage/ shrinkage/damages
- Check temperatures/maintain the cold chain (if applicable)
- Maintain hygiene, housekeeping and safe working standards (floor and back-up)
- Check correct pricing e.g. labels – Adhere to and maintain security procedures
If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!
CLICK HERE TO APPLY