The Department of Home Affairs is looking for committed, passionate and talented individuals to fill the vacant 21 positions of CIVIC SERVICES CLERK
POST NO 9: CIVIC SERVICES CLERK, (21 POSITIONS)
SALARY LEVEL: A basic salary of R255 450 to R300 912 per annum (Level 6)
REQUIREMENTS:
- A qualification in Public Management, Public Administration, Operations Management, Business Management, Management or Administration at NQF level 6 recognised by SAQA
- Completion of the Cadet or Internship programme within the Department of Home Affairs will be an added advantage
- Knowledge of all relevant public service and Departmental Legislative Frameworks
- Knowledge of Civic Services Regulatory Frameworks
- Knowledge of fraud prevention
- Knowledge of the Batho Pele Principles
- Willingness to work extended hours.
Required skills and competencies:
- Client orientation and customer focus
- Excellent interpersonal skills
- Problem solving and conflict management • Analytical skills
- Telephone etiquette
- Good written and verbal communication skills
- Conscientious
- Professionalism
- Computer literacy
- Patriotism, Honesty and Integrity.
DUTIES:
The successful candidates will be responsible for, amongst others, the following specific tasks:12
- Process Civic Service applications and issue documents in line with standard operating procedures • Administrate the provision of safe and secure enabling documents as it relates to citizenship, births, marriages, death, travel documents and passports • Provide administrative support in the office • Attend to enquiries and perform online verifications •Contribute to the transformation of the Local Office into a digital-first organisation • Implement governance processes frameworks and procedures • Contribute to the effective and efficient management of resources within the Office • Provide prompt and professional customer service
CENTRE : Eastern Cape: Large Office: Gqeberha (1 Post)
REF NO : HRMC 46/24/9a
CENTRE : Eastern Cape: PSP: Middelburg (1 Post)
REF NO : HRMC 46/24/9b
CENTRE : Eastern Cape: PSP: Cala (1 Post)
REF NO : HRMC 46/24/9c
CENTRE : Free State: Large Office: Bloemfontein (1 Post)
REF NO : HRMC 46/24/9d
CENTRE : Free State: PSP: Bothaville (1 Post)
REF NO : HRMC 46/24/9e
CENTRE : Free State: Medium Office: Sasolburg (1 Post)
REF NO : HRMC 46/24/9f
CENTRE : Gauteng: Medium Office: Roodepoort (1 Post)
REF NO : HRMC 46/24/9g
CENTRE : Gauteng: Medium Office: Alberton (1 Post)
REF NO : HRMC 46/24/9h
CENTRE : Gauteng: Medium Office: Randburg (1 Post)
REF NO : HRMC 46/24/9i
CENTRE : Gauteng: Medium Office: Carletonville (1 Post)
REF NO : HRMC 46/24/9j
CENTRE : KwaZulu-Natal: Medium Office: Eshowe (2 Posts)
REF NO : HRMC 46/24/9k
CENTRE : KwaZulu-Natal: Medium Office: Ngotshane (Pongola) (1 Post)
REF NO : HRMC 46/24/9l
CENTRE : KwaZulu-Natal: PSP: Greytown (1 Post)
REF NO : HRMC 46/24/9m
CENTRE : Limpopo: Large Office: Polokwane (3 Posts)
REF NO : HRMC 46/24/9n
CENTRE : Northern Cape: Large Office: Kuruman (1 Post)
REF NO : HRMC 46/24/9o
CENTRE : North West: Large Office: Klerksdorp (1 Post)
REF NO : HRMC 46/24/9p
CENTRE : Western Cape: Medium Office: Somerset West (1 Post)
REF NO : HRMC 46/24/9q
CENTRE : Western Cape: Medium Office: Belville (1 Post)
REF NO : HRMC 46/24/9r
APPLICATIONS: Must be –
submitted online at https://eRecruitment.dha.gov.za or sent to the correct address specified at the bottom of the post,on or before the closing date;
accompanied by a fully completed Application for Employment Form (new Z83, effective from 1 January 2021),obtainable at www.dpsa. gov.za, a comprehensive CV (citing the start and end date (dd/mm/yy), job title, dutiesperformed and exit reason for each employment period to be considered, as well as the details of at least two contactableemployment references (as recent as possible)), as well as a copy of the applicant’s valid driver’s licence and PDP (ifspecified as a job requirement).
SELECTION:
Shortlisted candidates –
are required to submit a copy of their ID document, relevant educational qualifications / RPL certificates / AcademicTranscripts of completed qualifications, and details of current earnings (latest salary advice). Furthermore,applicants who possess (a) foreign qualification(s) will be required to submit the evaluated results of suchqualifications, as received from the South African Qualifications Authority (SAQA), by a specified date; and
will be subjected to an interview, various relevant tests and assessments, and employment suitability checks (credit,criminal, citizenship, qualifications, employment references including verification of exit reasons, and conducting businesswith State).
In the filling of entry-level positions, preference may be given to locally based candidates on grounds of affordability, as well as this Department’s Interns and Learners who have successfully completed their respective skills development programmes and satisfy the inherent requirements of the post.
APPOINTMENT: Once appointed, serving of a prescribed probation period, and obtaining a security clearance appropriate to the post, will be required.
Correspondence between the Department and candidates will be limited to shortlisted candidates, ONLY
ENQUIRIES:
Eastern Cape: Mr L Jama, Tel No: (043) 604 6417
Free State: Ms V Molefe, Tel No: (051) 410 3912
Gauteng: Mr P Mlangeni, Tel No: (011) 242 9039 / 066 478 4043
KwaZulu-Natal: Ms N Ngema, Tel No: (033) 845 5003
Limpopo: Mr J Kgole, Tel No: (015) 287 2802
Northern Cape: Ms S Botha, Tel No: (053) 807 6700
North West: Mr L Appels, Tel No: (018) 397 9908 / 9924 / 9922 / 9915
Western Cape: Mr M Pienaar, Tel (021) 488 1409
CLOSING DATE: 06 January 2025