Are you a young South African with Grade 12 (Matric) and strong communication skills? If so, the Rocketship South Africa Call Centre Learnership is a fantastic opportunity to gain hands-on experience in customer service and build a launchpad into the business process outsourcing (BPO) or corporate customer support sector!
What Is the Rocketship Call Centre Learnership?
Rocketship South Africa is currently recruiting candidates for a Call Centre Learnership (x300 positions) — a structured workplace training programme that combines real call centre experience with skills development. This type of learnership is ideal for youth who want to enter the customer service industry and earn while they learn.
Requirements
To qualify for the Rocketship Call Centre Learnership, you generally need:
Grade 12 / Matric or equivalent qualification (NQF Level 4)
Good communication skills (especially in English) and strong verbal/customer service skills.
Be a South African citizen with a valid ID
Enthusiastic and willing to learn new skills in a fast-paced call centre environment
Candidates with or without previous call centre experience are welcome to apply.
Note: Specific eligibility details (e.g., age limits, additional subjects) may be communicated in the official programme advert or during the recruitment process.
Stipend (Learner Allowance)
Rocketship Call Centre Learnership positions often include a monthly learner stipend to support participants throughout the programme. The advertised stipend and benefits depend on the exact placement — but typical call centre learnership stipends in South Africa range from around R5,000 to R6,000 per month for similar programmes.
This stipend is not a salary, but it helps cover basic costs such as transport and meals while you gain valuable experience.
What You’ll Do
During the learnership programme, you’ll typically:
Handle inbound and outbound customer calls
Deliver professional customer service and support
Use call centre systems and CRM tools
Learn telephone etiquette, problem-solving and conflict resolution
Gain exposure to real-world business operations and career pathways
Make sure your CV includes:
Full contact details
Certified copies of your ID and qualifications
A clear description of your skills and motivations
Closing Date: 30 January 2026 — but positions may close early once all 300 seats are filled. It’s recommended to apply as soon as possible.
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