COCA COLA BEVERAGES IS HIRING A RECEPTIONIST

Job Description

Coca-Cola Beverages South Africa (CCBSA) has an exciting opportunity in Reception – Midrand Depot. We are looking for a talented individual with relevant skills and experience for a Receptionist, based in Midrand. The successful candidate will report directly to the PA to PAC & HR Director

 

KEY PURPOSE

To operate the switchboard, attend to front desk visitors and provide administration support

 

Key Duties & Responsibilities   

KEY OUTPUTS

 

• Manage General Administration for the site.
• Operate the switchboard & switchboard system to ensure professional internal and external public relations service at all times.
• Proper screening of calls and transferring of call to the appropriate person/department. Never give out Directors cell phone nos.
• Attend to internal & external visitors in a focused business and hospitable way, while observing security procedures.
• Provide administration support by recording and giving messages accurately.
• Attend to management requests in respect of long distance and sometimes
• international calls.

 

• Provide administration support to internal customers related to telephone problems and new lines.
• Handle and ensure internal and external post is distributed to the correct recipients.
• Ensure adequate housekeeping of meeting rooms and boardrooms;
• Manage meeting facilities and ensure that rooms are efficiently equipped with relevant resources.
• Facilitate orders for boardroom supplies and stationery when required.
• Creation of PO’s for the site.

 

KEY ATTRIBUTES AND COMPETENCIES

• Ability to work in a pressurized environment and to ensure minimum switchboard downtime.
• A pleasant verbal ability, communication skills and self-confidence.
• Manage call capacity to ensure no calls are dropped.
• Professional telephone techniques, etiquette and interpersonal skills.
• Good administration and PC skills.
• Diplomacy in respect of complaining customers.
• Punctuality vital.
• Highly presentable/ Professional groomed at all times.

 

• Must be a high motivated individual who is the face of the company.
• Must understand and be willing to develop by learning new regions/sites and assist in an efficient manner. Get to know CCBA address, CCSA, PE address or main site receptions etc. Understand we are bottlers and direct Coca-cola queries to Parktown.
• Take an interest in understanding who VIP customers are and protocol would be in terms of receiving them.
• Must take pride in managing the boardrooms on site and keeping them in good standard at all times. Stocking up flipcharts , white boardmarkers, batteries for remotes – for the venues?
• Must take pride and “own the space” in reception. Take pride in the fridges, ensure they are always stocked.
• Customer complaints are critical, ensure they are addressed.

 

 

Skills, Experience & Education  

QUALIFICATIONS / EXPERIENCE

• Computer skills on MS Word, Excel & Outlook
• SAP User knowledge will be advantageous
• A grade 12 qualification
• A receptionist or similar qualification
• At least 3 year’s receptionist and/or similar experience

 

 

General

The advert has minimum requirements listed. Management reserves the right to use additional or relevant information as criteria for short-listing. Interested applicants, who meet the above employee specifications, should please apply online.

 

Closing Date: 17 April 2025

 

 

Policy

At Coca-Cola Beverages Africa we are proud to celebrate diversity and we strive to achieve an equal opportunity workplace by being cognisant of affirmative action requirements. It is our policy to be mindful and compliant with all our regional requirements and national laws for those regions. Employment at Coca-Cola Beverages Africa is based solely on an individual’s merit and qualifications directly related to their field of competence. We do not discriminate against an employee or potential employees because race, colour, religion, sex, national origin, sexual orientation, age, marital status, disability and gender identity.

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At the heart of our recruitment processes is the need to create a value driven experience for all applicants. To all recruitment agencies: Coca-Cola Beverages Africa does not accept agency resumes for roles that we post and make available. Please do not forward any resumes to any Coca-Cola Beverages Africa employees and Talent Teams as we are not responsible for any fees related to unsolicited resumes.

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