CLICKS GROUP IS HIRING AN ADMINISTRATIVE ASSISTANT

Introduction:

The Clicks Group is looking to recruit an Administrative Assistant to work within our Clicks Direct Medicines division. The role will be based at our Regional Office in Lea Glen, Roodepoort and will report into the Service Centre Supervisor.

 

Job Purpose:

To plan, direct and co-ordinate the administrative activities and resolve queries for the Clicks Direct Medicines professional call centre on a daily basis

 

Job Objectives:

• To collate, route and store all correspondence received and ensure distribution to relevant department/person.
• To ensure that queries raised from within CDM and Clicks pharmacies are resolved timeously with the appropriate feedback
• To monitor and distribute reports to Supervisors on a daily basis
• To monitor relevant dashboards to ensure that SLA’s are met and patients deliveries are on time
• To liaise with couriers for delivery follow up
• To manage the to-follow process

 

Minimum requirements

Education:

• National Senior Certificate (Matric/Grade 12)

Experience:

• One year within secretarial /admin position
• Business Process experience

 

Skills:

Essential:

• Organisational skills
• Administrative skills

Desirable:

• Customer service (internal)
• Communication skills
• Problem solving skills

 

Competencies:

• Analysing
• Deciding and Initiating Action
• Adhering to Principles and Values
• Persuading and Influencing
• Working with People

 

Closing date: 4 December 2024

CLICK HERE TO APPLY