CAPITEC IS HIRING BANK BETTER CHAMPIONS

Purpose Statement:

To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service and assisting clients at the ATM and to complete transactions on any remote or self-service channels. In doing so, gain the knowledge, skills and experience required for service consulting.

 

Experience

No experience required but individual needs to hold a Grade 12 National Certificate

 

Ideal:

• Some client service experience within a retail/ financial/ banking environment
• Qualifications (Minimum)
• Grade 12 National Certificate / Vocational

 

Qualifications (Ideal or Preferred)

Knowledge

Minimum:

• Basic calculations
• How to engage with people
• Clarity and understanding of own aspirations, being ambitious and keen to learn.

 

Ideal:

• Knowledge of bank branch environments
• Knowledge of Capitec Bank products and business processes (internal)

 

Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Interpersonal & Relationship management Skills

 

• Conditions of Employment
• Clear criminal and credit record
• Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system

 

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

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