We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:
- To see what this job is about and complete a short assessment, please click here!
- Once you have completed the above finalize your application by clicking apply below
Purpose Statement:
To provide effective service to branches by responding to and answering operational queries.
Experience
Minimum:
1 – 2 years contact centre
Ideal:
Experience in a banking environment
Qualifications (Minimum):
Grade 12 National Certificate / Vocational
Knowledge
Minimum:
- Call centre processes and procedures
- Customer care and service protocols
- Basic IT knowledge
Ideal:
Capitec Bank systems
Skills:
- Communications Skills
- Problem solving skills
- Telephonic / Call skills
- Attention to Detail
Conditions of Employment:
- Clear criminal and credit record
- Willing to work regular shifts or weekends or rotational standbys
- Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.
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