Job Purpose:
To receive and process applications, changeovers and other relevant documentation and acceptance of payment in connection with electricity supplies.
Key Responsibility Areas:
- Undertaking the receipt, registration, monitoring, filing, processing and controls all application or changeovers and related documents in connection with electricity service.
- Compiling and maintaining a list of registered electrical contractors and permit holders details.
- Recording, distributing and controlling paperwork associated with and attending to enquiries relating to R.A.G.s complaint forms and instruction to repair notices.
- Attending to both counter and telephone enquiries in respect of applications for supply and consumption account.
- Operating a cash register machine, issue receipts for all monies received and entering these transactions on a computer.
- Responsible for all cash and cheques received and raises requisitions as directed.
- Posting outgoing accounts, receipts and correspondence.
- Responsible for ensuring compliance with relevant financial regulations in regards to monies received.
- Assisting with the preparation of monthly, routine, special reports or consumer statistics.
- Drawing sketches for informal areas where there are no formal addresses, ensuring sketches for alterations to services are legible.
- Issuing meter-room and sub-station locks and keys and orders/replaces swipe cards.
Competencies:
- Written Communication
- Oral Communication
- Attention to Detail
- Ethics and Professionalism
- Planning and Organising
- Problem Solving
- Data Processing & Analysis
- Use of Technology
- Interpersonal Relationships
- Service Delivery Orientation
- Client Orientation and Customer Focus
Essential Requirements
- Grade 12 (NQF Level 4) or equivalent.
- 2 Years relevant experience.
- Computer Literacy.
Preferred Requirements:
3 Years relevant experience.
Benefits:
- Housing Subsidy
- Leave
- Medical Aid
- Other Allowances
- Pension Fund
Salary: R208 686.56/R270 896.51 PER ANNUM
Closing Date: 17 July 2024
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