OLD MUTUAL IS HIRING A DATA CAPTURER

Job Description:

This role is responsible for providing customer service to customers in OM branches, primarily in navigating the digital customer service platform during the Two-pot retirement fund withdrawal window period.

 

Duties and responsibilities:

• Will assist with managing queues and reducing pressure on Branch staff.
• Will assist customer on digitally enabled device with their Two-pot retirement fund transaction:
• Providing reading information
• Self-service guidance
• Call centre details
• Submission process through customer’s device

 

Minimum Requirements:
•    National Senior Certificate or Equivalent NQF 4

 

 

Competencies:
•    Customer Centricity
•    Tech savy
•    Effective communication skills
•    Multi-lingual

 

Closing Date: 12 June 2024

CLICK HERE TO APPLY