Job Opportunities

OLD MUTUAL IS HIRING A DATA CAPTURER

Job Description:

This role is responsible for providing customer service to customers in OM branches, primarily in navigating the digital customer service platform during the Two-pot retirement fund withdrawal window period.

 


Duties and responsibilities:

  • Will assist with managing queues and reducing pressure on Branch staff.
  • Will assist customer on digitally enabled device with their Two-pot retirement fund transaction:
  • Providing reading information
  • Self-service guidance
  • Call centre details
  • Submission process through customer’s device

 


Minimum Requirements:
•    National Senior Certificate or Equivalent NQF 4

 


 

Competencies:
•    Customer Centricity
•    Tech savy
•    Effective communication skills
•    Multi-lingual

 


Closing Date: 12 June 2024

CLICK HERE TO APPLY
Career Desk

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