SWITCHBOARD OPERATOR AT RCL FOODS

Reference Number: RCL230719-9

Job Title: Switchboard Operator

Job Type Classification:  Permanent

Job Description:

 

 

At RCL FOODS we see & do things differently, we think bigger, work smarter, and collectively as a team to achieve our ambition to provide more food to more people, more often!

We at RCL FOODS are in search for a Switchboard Operator to join our Grocery Division. The role will be based in Randfontein and report to the SHE Manager. RCL FOODS is looking for an incumbent to provide a professional frontline service to the Company by receiving guests, answering telephone calls in a professional manner, and efficiently managing the switchboard.

 

 

 

Duties & Responsibilitiesz:

• Receive all visitors.
• Induction and issuing of induction cards.
• Manage incoming calls by transferring calls to relevant individuals.
• Provide necessary information regarding the Company to the general public, clients and customers.
• Report faulty lines .
• Provide administrative support eg ensure that customers invoices, statements and credit notes are delivered to the Post Office.
• Receive and redirect visitors accordingly.
• File, scan and email documentation.
• Distribute post, documents and schedules to relevant departmental post boxes.
• Maintain the order and cleanliness of the reception area and ensure aesthetic appeal.
• Ensure that the front desk is always neat and presentable (all documents are filed away).
• Adhoc duties delegated by Management.

 

 

Minimum Requirements:            

• Grade 12
• Relevant Customer Service qualification
• 12 months work experience
• Working knowledge on MS Office

 

 

Closing Date: 2023/08/02

Location – Town / City:  Randfontein, Gauteng

 

 

POLICY:

We are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals.

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