SHOPRITE IS HIRING A SWITCHBOARD OPERATOR (RECEPTIONIST)

Purpose of the Job         

The successful candidate must warmly welcome visitors and effectively manage the switchboard to ensure that calls are correctly and efficiently routed and that messages are delivered to the right staff without delay.

 

Key performance areas will include switchboard management and reception.

 

Job Advert Details

Job Category: Administrative

 

 

Job Objectives 

• Answer all incoming calls, provide detailed and relevant information to the caller and transfer the call to the appropriate source if requested.
• Relay messages to the proper location within the organization, which may entail writing down the contact details of the person who called and providing it to the relevant individual.
• Manage boardroom bookings.
• Receive all company mail and deliver it to the right person.
• Maintain and update company’s phone directory and ensure switchboard systems work effectively at all times.
• Conduct administrative tasks such as scheduling appointments, and creating and maintaining spreadsheets/files.
• Ensure compliance with security procedures by monitoring logbooks, issuing visitor badges and hot works permits.
• Keep a safe and clean reception area by complying with procedures, rules, and regulations.
• Assist with other duties and departments in accordance with operational requirements

 

 

Qualifications(Essential)

Grade 12 qualification

 

Experience (Essential)

1+ year experience as a receptionist and working with switchboard.

 

Knowledge and Skills   

• Knowledge of switchboards and phone systems
• Excellent telephone etiquette and good language skills
• Good communication skills both verbal and written.
• Punctual and must be able to work under pressure
• Fluent in English as well as at least one other official language
• Computer-literate (Excel/word)
• Excellent typing skills

 

 

Policy

Our Group is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

 

We are committed to Employment Equity when recruiting internally and externally.

 

Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.

 

 

If you don’t hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.

 

CLOSING DATE: 4 APRIL 2025

CLICK HERE TO APPLY