Description:
Accurate handling of all Point of Sale (POS) transactions and documentation, thereby ensuring Customer satisfaction. Ensure that no goods / stock pass through the Point of Sale (POS) without it being paid for.
Requirements:
- Grade 12 or minimum of 1 (one) year work related experience
- Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
- Ability to perform basic calculations accurately
- Must have strong administration skills
- Must be willing to work shifts, weekends and Public Holidays
- Must be able to work under pressure
Cash Handling
- Ensure that all cash (including floats, and petty cash) allocated to you balance (No shorts and overs)
- Ensure goods are correctly identified and captured on the Point of Sale Terminal.
- Capture the correct payment type received from Customers on the Point of Sale Terminal
- Ensure you have sufficient change at all times
- Ensure Pick-ups are done accurately and within the set parameters
- Ensure Cash-ups are done accurately at the end of your shift
- Ensure all your daily takings have been dropped into the Drop Safe / vault
- Ensure that all transactions relating to other stores money, deliveries, and quotes are processed correctly.
Administration
- Sign, compile, and file all related documentation relating to the Cashiers function
Ready for Business
Adhere to Ready for Business and Beyond my Control as per the CB Way
Customer Service
- Offer fast, friendly, and efficient service to all Cashbuild Customers when checking in and out Customers goods
- Direct Customers to relevant person who can assist him / her
- Ensure that you comply with the company’s dress code
Safety (OHSA) Requirements
- Safety (OHSA) compliance (e.g. ensure Customer and staff safety) within area of responsibility
- Report any discrepancies to the Store Manager
Security Awareness
- Security (e.g. ensure system password control at till point are adhere to)
- Ensure cash safe keeping and transport to the cash office as per the Cashbuild Way requirements
Drive for results
- Achieves set targets and completes work accurately and at the required standard
- Delivers best practice quality/ standards as established in the company
- Makes an effort to follow through on commitments
Solve Problems
- Identifies problems and seeks root cause
- Resolves problems and escalates issues accordingly
- using relevant information available in own department and operational work environment to resolve problems
Make Decisions
- Makes decisions within framework of company policies and within set timelines
- Makes decisions giving due consideration to consequences of the decision made in area of responsibility
- Implements decisions made in line with agreed processes and policies
Plan
Plans within framework of operationally/department policies and procedures
Handle Pressure
- Handles pressure well and is consistent in controlling own responses irrespective of time/or workload pressures “
Communicate
- Demonstrates courtesy and effectiveness when dealing with others in day-to-day communication in line with company values
- Ensures relevant information is shared with appropriate stakeholders “
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